Cancellation and Refund Policy — MyDreamShot
At MyDreamShot, operated by FLYNZOID INNOVATION PRIVATE LIMITED, we are committed to ensuring a transparent, fair, and user-friendly experience for all participants.
Since the Platform is completely free to use, and all participation in contests is through free game credits, coupons, or sharing rewards, no monetary payments are collected from Users for any contest, draw, or tournament. Therefore, no cash refunds or payment reversals apply under any circumstances.
All contests and games on MyDreamShot are free skill-based events, and users participate using free credits, reward coupons, or referral-based game credits issued by the Company.
These credits are not purchasable and hold no real-world monetary value.
Since no entry fee or payment is charged, refunds in the form of money are not applicable.
💡 KEY POINT: All participation is FREE. No money = No monetary refunds.
In rare cases, contests may be cancelled due to technical issues, maintenance, or system updates.
If a contest is cancelled before completion, any used credits or coupons will be reissued automatically to the user's account.
The Company will ensure that no user loses their contest eligibility or free credit balance due to internal technical reasons.
✅ FAIR PLAY GUARANTEE: If we cancel a contest due to our technical issues, your credits will be restored automatically.
Once a user joins a contest, it cannot be withdrawn or cancelled by the user.
If a user chooses not to play after joining, or if their device disconnects during gameplay, no re-entry or replacement credits will be provided.
⚠️ IMPORTANT: Users are advised to ensure a stable internet connection and compatible device before participation.
If a contest or activity fails due to a server error or system malfunction on the Company's end, the Company will restore equivalent credits to the affected users.
The Company shall not be held liable for gameplay interruptions caused by:
- Poor or unstable internet connectivity
- Low device performance
- User-side hardware or software issues
- Force majeure events (e.g., power outages, network failure, etc.)
As the Platform does not charge any participation fees, and all contests operate on non-monetary free credits, no monetary refund process exists on the Platform.
All refunds, if any, shall be made only in the form of replacement credits or bonus coupons, never in cash or bank transfer.
🚫 NO CASH REFUNDS: Since you never paid money, you can never receive money back. Only Dream Credits may be reinstated in specific situations.
Free credits, bonus credits, and reward coupons may have a validity period specified on issuance.
Expired or unused credits will not be reinstated, and no claim can be made for expired rewards.
The Company's decision regarding cancellations, credit reinstatements, or adjustments shall be final and binding.
The Company reserves the right to refuse reissuance of credits or suspend accounts found misusing the system.
| Scenario | Outcome |
|---|---|
| Contest cancelled by Company (technical issues) | ✅ Credits reissued automatically |
| User voluntarily withdraws after joining | ❌ No credit reinstatement |
| Device disconnection during gameplay | ❌ No credit reinstatement |
| Server error on Company's end | ✅ Equivalent credits restored |
| Poor internet connectivity (User-side) | ❌ No credit reinstatement |
| Low device performance | ❌ No credit reinstatement |
| Force majeure events | ❌ No liability, no reinstatement |
| Credits expire (validity period ends) | ❌ No reinstatement |
| Account suspended for misuse | ❌ Credits forfeited |
If you have any questions or concerns regarding this Cancellation & Refund Policy, or if you believe Dream Credits were incorrectly deducted, you may contact our Grievance Officer:
Grievance Officer
Name: [NAME OF OFFICER]
Email: grievance@mydreamshot.com
Response: Acknowledgment within 24 hours
Resolution: Within 15 days
Postal Address
FLYNZOID INNOVATION PRIVATE LIMITED
C/O Davinder Kaur, Chhabra Colony
Near Tata Motors, Assandh
Haryana – 132039, India
When contacting us, please provide your registered mobile number, contest details (if applicable), and a clear description of the issue.
📌 SUMMARY: MyDreamShot is 100% free. No monetary refunds exist. Only Dream Credits may be reinstated in specific situations like Company-side technical failures or contest cancellations.
